Troubleshooting
Rescue
?️ FLEX Rescue Kit – MicroSD Card Swap (Rescue) Guide Welcome to the official support guide for the FLEX Rescue Kit. This kit empowers Steady Brand dealers and technicians to restore FLEX audio players in the field—without needing to ship them back ...
Conductor Remote Not Working
The Conductor Remote, when connected properly, enables you to select the music channel, mute or adjust volume settings, or trigger announcements on demand (when available). For various reasons, there are occasions when the remote fails. Below are ...
FLEX Reset Features
The FLEX "Reset" button is located on the front faceplate labeled with the chasing arrows as indicated in the image below. The reset button is recessed in order to avoid accidental use. A paper clip, or something similar, works well for depressing ...
System Log
System Log are accessible via the Web User Config panel using the device IP. You must be on the same network to access these settings. If necessary, unique credentials are printed on the bottom of each device and will work unless they have been ...